Combat Stress: From alert fatigue to unified protection
Industry
Challenge
Solution
Results
Meet Combat Stress
Combat Stress is the UK’s leading charity for veterans’ mental health. With a lean IT team and a critical mission to protect sensitive patient data, the organisation needed a cyber security partner that could provide clarity, reduce alert fatigue, and offer expert support—especially when resources are tight.
Gordon Taylor, Head of Information and IT, oversees digital infrastructure and security across the organisation’s nationwide footprint. Faced with increasing cyber threats and limited in-house capacity, he turned to SenseOn to improve threat detection and accelerate response without increasing overhead.
Challenges
Limited Visibility and Resource Constraints
Combat Stress had previously used Microsoft Defender but found it noisy, siloed, and hard to act on. “We got a lot of alerts from Microsoft,” Mark recalls, “but not the context we needed to understand what was going on or whether we needed to act.”
As a charity, investing in expensive SIEM tools or additional headcount was not an option. Yet the team had to maintain compliance and secure environments that included both corporate IT and sensitive health systems.
Solution
SenseOn Intelligence Cloud with Integrated SOC
Combat Stress selected SenseOn after evaluating its ability to unify endpoint, network, and identity telemetry across their environment—including Microsoft 365—and deliver high-fidelity threat detection. Deployment was simple and quick, requiring no downtime. “We were up and running in no time. It just worked,” said Gordon.
“SenseOn gives me the confidence to know we’re secure, without having to spend every day fighting alerts.”
Results
Clearer Signals, Stronger Security
90%+ Reduction in Alert Noise
SenseOn’s AI Triangulation eliminated the constant stream of low-value alerts from Microsoft tools, surfacing only high-confidence incidents. “It used to feel like finding a needle in a haystack. Now we just get the needles,” said Mark.
Peace of Mind with 24/7 SOC
Knowing SenseOn’s expert analysts were always watching was a game-changer. “I sleep better at night,” Mark admitted. “If something kicks off at 3am, I know it’s being dealt with.”
Faster, More Confident Investigations
With one-click access to case narratives and visual attack graphs, the team can understand threats in minutes—not hours. “I can make a decision in five minutes that used to take me 45.”
A Partner, Not Just a Tool
Mark describes the relationship with SenseOn as “more like having a cyber analyst on our team.” The SOC team is available via chat, helping Combat Stress investigate suspicious activity or confirm false positives without needing to escalate internally.
Conclusion
Security that Fits the Mission
For Combat Stress, SenseOn delivered enterprise-grade cyber defence tailored to the constraints of a nonprofit. It reduced operational burden, closed visibility gaps, and delivered tangible peace of mind— freeing up the internal team to focus on supporting their critical mission.
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