How SenseOn helped bpha maximise their limited resources

The not-for-profit threat landscape

Large not-for-profits (NFPs) may hold the personal identification information of thousands of customers, along perhaps with their card details. Such data can either be used to launch further attacks elsewhere, or more likely can be sold in online forums to other criminals. NFPs may not offer such enormous data sets, but generally suffer from restricted security capabilities due to tight budgets, so may offer cyber criminals more efficient returns on their investment. NFPs typically experience data theft, financial theft, or even ransomware impacting their business.

“GDPR, continuing high levels of cyber criminality, and growing use of online business practices by NFPs mean investment in cyber security is increasingly imperative for the sector.”

UK’s National Cyber Security Centre

Business background

bpha is a leading provider and developer of affordable homes – for rent, sheltered living, residential care, and shared ownership. As an NFP, all the money bpha makes is reinvested in its business, enabling it to build new homes, and to deliver new and improved services. With over 18,500 homes and 400 staff under management, securing their digital estate against cyber threats is a big priority.

As an NFP, bpha is devoted to providing great service for its customers, in this case, those who live in their managed properties. This focus on the customer, and the company belief in getting things right the first time, extends to bpha’s innovative IT department. bpha’s IT team were looking to utilise an AI-led technology to increase visibility, decrease false positives, and free up their security team’s time for investigating genuine threats. With this in mind, they began a SenseOn Value Assessment.

“We were keen to utilise new and innovative technology to defend our organisation. We spent a lot of time looking at more conventional solutions, but only SenseOn offered the functionality we wanted at a sensible price point.”

Adrian Moore, IT Director

Safe as houses

With SenseOn installed, bpha immediately began to see the value. Whereas other solutions would have required the expensive hiring of outside parties to help them manage the sheer volume of alerts, SenseOn’s intuitive interface was instantly accessible to the entire IT team.

The platform’s accurate detection of threats across endpoints and the network meant that not only was their visibility increased, but the number of false positives also dramatically reduced. This allowed the IT team to take more control of the process, saving them time and money.

SenseOn combines its multiple ‘senses’ across endpoints, networks, and Investigator Bots, which look at potential threats from an outside point of view, to maintain visibility across an organisation’s entire digital estate.

SenseOn’s ability to converse autonomously through AI allows for the accurate detection of threats anywhere in the company. This blending of senses – a process known as ‘AI Triangulation’ – provides the context and clarity needed to ensure that SenseOn can detect and isolate even the most advanced and subtle threats.

“SenseOn’s ability to adapt and learn strengthens my confidence that we will stay ahead of tomorrow’s cyber threats.”

Graham Hope, Infrastructure Technical Architect

Once deployed in an environment, SenseOn builds up a pattern of behaviour specific to the devices and users. This self-learning approach constantly adapts to distinguish between unusual behaviour and malicious threats. SenseOn’s unparalleled visibility across their entire digital estate, combined with its use of AI Triangulation and its ability to provide context, results in genuine threats being escalated for the attention of the IT team.

SenseOn’s approach

SenseOn’s unique ‘AI Triangulation’ technology observes threats from multiple perspectives, pauses for thought, and learns from experience. The platform automatically gathers context, carries out investigations, and provides highly accurate alerts. This automation reduces the burden of manual detection and investigation for the security team, enabling them to focus their efforts where they matter most: dealing with genuine threats.

SenseOn’s unique user interface, with its intuitive design, usability, and adaptability, was welcomed by the bpha team. The platform detects threats across an organisation’s entire digital estate and prioritises them according to their importance. Each threat has its own dedicated ‘Case’ automatically created by SenseOn.

Looking to the future

As a housing association, bpha is used to planning years in advance. bpha’s investments have to be justifiable for decades, and their cyber security is no exception. SenseOn was designed to be flexible and scalable so that it could grow in parallel with its customers’ needs and stay ahead of the changing cyber threat landscape. bpha look forward to working together with SenseOn to continue protecting their digital estate now and into the future.

“We just put SenseOn in and let it flow. There was minimal time for implementation. Nothing we’ve ever put in has shown value so quickly. We have gone from not having a security team, to having a security team as a result of SenseOn.”

Matt Blee

Cyber Security Manager, Yeo Valley

“SenseOn was the toolset we'd been missing. As a small business, we need to have the same level of protection against threats as the big players, but we don't have the budget to employ dedicated security specialists and this is where SenseOn comes in."

Andrew Walles

IT Solutions Architect, Harbottle and Lewis

“SenseOn is our most valuable security tool due to its ease of use and ability to detect across the estate. The speed of customer service is a huge benefit – I can use the intercom and within minutes, I have a response and someone helping me build a query or general support where I have a knowledge gap.”

Jim Newman

Senior VP of Information Security, KidsLoop

“We were keen to utilise new and innovative technology to defend our organisation. We spent a lot of time looking at more conventional solutions, but only SenseOn offered the functionality we wanted at a sensible price point.”

Adrian Moore

IT Director, bpha

"SenseOn is what you look for in a partner. They have been amazing to work with and dedicated to the success of Advantage and protecting our business."

Steven Young

VP Information Security

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